The overall success of your application is dependent on the customer’s satisfaction with it, and that depends on user experience. User experience design, in turn, is reliant on the following factors:
Meet the unique needs of the user by creating personalized and contextually aware experiences based on the situation and the usage.
The user is entering your application with certain expectations of what it will deliver and how it will perform. Meeting these expectations builds a solid foundation of trust and a basis for the relationship.
The human mind is always searching for patterns and solutions. To the average user, your experience should provide a visually comfortable and easy-to-predict atmosphere, one that they will want to return to.
There are numerous benchmarks and metrics to measure the efficiency of an application, but the bottom line should be that the user is able to accomplish their tasks with minimal steps and complexities.
Even the user who is entering the application or website should find the interfaces and features easy to navigate and memorable enough to retain that knowledge.
The way ahead and the core idea should be clear and transparent, with just enough information to lead the user, without too many details to overwhelm them.
Is your application able to analyze the user’s behavior and provide options that are contextually aware in response to the nuances of the communication?
The way your experience draws the user in and interacts with them may be the most important factor in forming a relationship with them.
Your design must have a clear purpose and this purpose will have to be apparent throughout the user’s experience and interactions.
The zero state or empty state is often overlooked or left as an afterthought during the design process. However, it holds the potential to be so much more. The spaces where there are no content are where the user can be drawn in with.